A new study has found that in response to the COVID-19 pandemic nearly half of U.S. workers added one new supplemental health-related benefit on top of their group health coverage.
The 2021 "Aflac WorkForces Report" found that 44% of employees bought one additional benefit, with life insurance policies seeing the biggest uptake. The fact that so many workers decided to boost their supplemental health benefits reflects the profound effect the pandemic has had on people and how it has opened their eyes to the fragility of life.
"Anxieties over the past year brought questions about health coverage - especially about whether current coverage is enough for workers and their families," Aflac wrote in its report. "The survey found that employees sought ways to help offset the financial burdens they experienced, including through supplemental insurance."
Interestingly, the largest uptake of these benefits was among millennial workers.
With the pandemic still not over and more people having seen the effects on friends, family and acquaintances, the report predicts that the trend will continue.
The most popular additional benefits
The percentages of workers who have purchased a voluntary benefit since the pandemic started:
Overall views of supplemental benefits have also improved since the pandemic started. The survey found that:
In light of these findings, it's more important than ever that employers offer more than group health coverage and provide their workers with a slate of voluntary benefit offerings, many of which do not cost the employer much extra.
In fact, the study found that 70% of employers believe supplemental insurance helps them recruit employees and 75% say it helps with retention.
But keep in mind that may employees believe they already have enough coverage to meet their needs. Open enrollment is a prime time to educate them about the health-related expenses that group health insurance doesn't cover, such as death benefits and long-term care.
One way you can put together a slate of offerings that your workforce needs and is interested in, is to conduct a study of your staff to see which options they would most prefer.
And finally: Introduce your benefits consultant (in person or virtually) prior to or at the start of open enrollment. That way, employees become familiar with them and can be more comfortable asking questions about the various coverages they can choose from.
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In February 2020, The Friedman Group joined AssuredPartners, the 11th largest insurance brokerage in the U.S. This partnership provides us access to additional capital and a national footprint that enables us to continue to negotiate the most favorable coverage terms and conditions for our clients, and allows us to provide an even broader spectrum of risk management support services.